Where can I spend my Miss Lontay Gift Vouchers?
Miss Lontay Gift Vouchers are accepted at misslontay.com online
store.
How
do I contact Miss Lontay Gift Vouchers about my online order?
You can contact us via e-mail at info@misslontay.com or call our
helpline
on (001) 407-255-4524, Mon-Fri 10am-5pm.
How
will I know when my order is processed?
As soon as you place your order, you will receive an e-mail from
us, informing you that your order has been received and is being
processed. Two days before your requested delivery date you will
receive another e-mail informing you that your Miss Lontay Gift
Vouchers have been despatched to your chosen recipient. Next Day
Delivery: Please note if you have telephoned to arrange a 'Next
Working Day Delivery' you will receive an order despatch email later
that day confirming your Miss Lontay Gift Vouchers have been sent
out for delivery.
If there is a problem with your order, you will be contacted via
e-mail.
On some occasions we may be unable to proceed with an order, if
this is the case you will be informed via e-mail. If you feel that
your order has been unjustly failed, please place another order
on our website using a different form of payment.
How
are my Miss Lontay Gift Vouchers delivered?
We use Royal Mail for all our deliveries. All Miss Lontay Gift Vouchers
orders must be signed for on delivery. Delivery charge:
Delivery within UK: £2.95
International Delivery: £10.00
If there is no-one available to sign for the Miss Lontay Gift Voucher(s)
on arrival, a card will be left by the postman informing the occupant
that an attempted delivery was made. The Miss Lontay Gift Vouchers
will then be taken to the local Royal Mail Enquiry Office, where
they will await collection by the recipient.
A limited delivery will be in operation in the week immediately
after Christmas. For further details of this, please ring our helpline.
Due to the high volume of orders at Christmas, we do advise customers
to order early for Christmas delivery.
Despatch of Miss Lontay Gift Vouchers is from mainland UK - please
allow extra time for your order to arrive if sending international.
Approximately 15 days.
What
if I've made a mistake on my order?
If you have made a mistake on your order, please ring our helpline (001) 407-255-4524 or E-mail: info@misslontay.com and we will do
our best to correct it for you.
Do
Miss Lontay Gift Vouchers have an expiry date?
Miss Lontay Gift Vouchers have a voucher code number, once a purchase
has been made on line and the voucher number has been used the voucher
will become obsolete.
What
will appear on my credit card statement?
Your credit card statement will read 'Gift Voucher'.
Can
I order larger amounts of Miss Lontay Gift Vouchers?
It is possible to order larger amounts of Miss Lontay Gift Vouchers.
Please call our helpline on (001) 407-255-4524 or E-mail: info@misslontay.com
You
ask for my e-mail address, why do you need this?
We use e-mail as our primary method of contact. You will receive
e-mails from us at various times during the order process.
When you place your order:
You will receive an e-mail, informing you that your order
has been received and is now being processed.
When your order has been despatched:
An e-mail is sent two days before your requested delivery
date informing you that your order has now been despatched. This
is to ensure that the recipient receives the vouchers on the requested
delivery date.
If we have a query with your order:
If we have a query with any part of your order you will be sent
an e-mail informing you that there is a query and requesting that
you contact us.
If your order has failed:
On some occasions we may be unable to process an order. You will
be informed of this via e-mail. If you feel that your order has
been unjustly failed please place another order on our website using
a different form of payment.
I
want my vouchers to arrive in specific denominations, is that possible?
We can provide gift vouchers in £10, £20, £50
and £100 denominations (including euro or dollar equivalents)
which we will choose for you. To specify which denominations you
would like, please E-mail: info@misslontay.com.
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