Where can I spend my Miss Lontay Gift Vouchers?
Miss Lontay Gift Vouchers are accepted at misslontay.com online store.

How do I contact Miss Lontay Gift Vouchers about my online order?
You can contact us via e-mail at info@misslontay.com or call our helpline
on (001) 407-255-4524, Mon-Fri 10am-5pm.

How will I know when my order is processed?
As soon as you place your order, you will receive an e-mail from us, informing you that your order has been received and is being processed. Two days before your requested delivery date you will receive another e-mail informing you that your Miss Lontay Gift Vouchers have been despatched to your chosen recipient. Next Day Delivery: Please note if you have telephoned to arrange a 'Next Working Day Delivery' you will receive an order despatch email later that day confirming your Miss Lontay Gift Vouchers have been sent out for delivery.
If there is a problem with your order, you will be contacted via e-mail.
On some occasions we may be unable to proceed with an order, if this is the case you will be informed via e-mail. If you feel that your order has been unjustly failed, please place another order on our website using a different form of payment.

How are my Miss Lontay Gift Vouchers delivered?
We use Royal Mail for all our deliveries. All Miss Lontay Gift Vouchers orders must be signed for on delivery. Delivery charge:

Delivery within UK: £2.95

International Delivery: £10.00

If there is no-one available to sign for the Miss Lontay Gift Voucher(s) on arrival, a card will be left by the postman informing the occupant that an attempted delivery was made. The Miss Lontay Gift Vouchers will then be taken to the local Royal Mail Enquiry Office, where they will await collection by the recipient.
A limited delivery will be in operation in the week immediately after Christmas. For further details of this, please ring our helpline. Due to the high volume of orders at Christmas, we do advise customers to order early for Christmas delivery.
Despatch of Miss Lontay Gift Vouchers is from mainland UK - please allow extra time for your order to arrive if sending international. Approximately 15 days.

What if I've made a mistake on my order?
If you have made a mistake on your order, please ring our helpline (001) 407-255-4524 or E-mail: info@misslontay.com and we will do our best to correct it for you.

Do Miss Lontay Gift Vouchers have an expiry date?
Miss Lontay Gift Vouchers have a voucher code number, once a purchase has been made on line and the voucher number has been used the voucher will become obsolete.

What will appear on my credit card statement?
Your credit card statement will read 'Gift Voucher'.

Can I order larger amounts of Miss Lontay Gift Vouchers?
It is possible to order larger amounts of Miss Lontay Gift Vouchers. Please call our helpline on (001) 407-255-4524 or E-mail: info@misslontay.com

You ask for my e-mail address, why do you need this?
We use e-mail as our primary method of contact. You will receive e-mails from us at various times during the order process.
When you place your order: You will receive an e-mail, informing you that your order has been received and is now being processed.
When your order has been despatched: An e-mail is sent two days before your requested delivery date informing you that your order has now been despatched. This is to ensure that the recipient receives the vouchers on the requested delivery date.
If we have a query with your order: If we have a query with any part of your order you will be sent an e-mail informing you that there is a query and requesting that you contact us.
If your order has failed: On some occasions we may be unable to process an order. You will be informed of this via e-mail. If you feel that your order has been unjustly failed please place another order on our website using a different form of payment.

I want my vouchers to arrive in specific denominations, is that possible?
We can provide gift vouchers in £10, £20, £50 and £100 denominations (including euro or dollar equivalents) which we will choose for you. To specify which denominations you would like, please E-mail: info@misslontay.com.